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Privacy Policy

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Dr Emma Bebb is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit this website or engage with services offered through it.

Who we are

This website is operated by Dr Emma Bebb, a private practitioner providing lifestyle medicine, coaching, and related wellbeing services. For the purposes of data protection law, Dr Emma Bebb is the Data Controller.

 

If you have any questions about this policy or how your data is used, you can contact us at:
Email: info@holistichealthjourneys.co.uk

What personal data we collect

We may collect and process the following information:

  • Name and contact details (such as email address and phone number)

  • Information submitted via contact forms, booking forms, or questionnaires

  • Appointment and booking information

  • Payment-related information (processed securely by third-party providers)

  • Website usage data (such as IP address, browser type, and pages visited)

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Medical or health-related information is only collected where necessary and with appropriate safeguards.

How your information is used

Your personal data is used to:

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  • Respond to enquiries and contact requests

  • Manage bookings, appointments, and discovery calls

  • Provide services and support you have requested

  • Send relevant communications related to your enquiry or booking

  • Improve website functionality and user experience

  • Meet legal, regulatory, or professional obligations

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Your data is never sold or shared for marketing purposes.

Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Consent

  • Performance of a contract

  • Legitimate interests

  • Legal or regulatory obligations

 

Sensitive personal data (such as health information) is handled with additional care and only where necessary.

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External services and third parties

This website may use trusted third-party services, including:

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  • Website hosting and booking systems (e.g. Wix)

  • Secure payment processors

  • Email and scheduling platforms

 

Menopause clinical treatment is provided via a separate, regulated external clinical service umbrella.

 

Any clinical care delivered through that provider is governed by their own privacy policies and data protection processes.

Data storage and security

Reasonable technical and organisational measures are in place to protect your personal data from loss, misuse, unauthorised access, or disclosure. Data is stored securely and only retained for as long as necessary.

Cookies

This website may use cookies to improve functionality and understand how visitors use the site. You can manage or disable cookies through your browser settings.

Your rights

Under UK GDPR, you have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise any of these rights, please contact us using the details above.

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Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

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